05
05 COMMISSIONING + CLOSE-OUT

Finish strong.

Occupancy is a milestone. It is not the finish line.

At substantial completion, there is still significant work to be done. Commissioning, deficiencies, FF&E, training, documentation, occupancy requirements and contract closeout all need to be coordinated and completed.

As the Owner’s Representative, TCPM manages this final stage, keeping the work moving, responsibilities clear and the Owner supported through occupancy and project closeout.

FROM CONSTRUCTION TO OPERATIONS

The building is only one part of the handover.

As construction approaches completion, the focus of the project changes. The work is no longer only about what is being built, it is about whether the space or building can be occupied, operated, maintained and used as intended.

01 CONSTRUCTION Complete the work
→
02 OCCUPANCY Prepare the transition
→
03 OPERATIONS Use the space or building
THE TRANSITION

Our role is to manage the transition from construction through occupancy and closeout, making sure the requirements across the Owner, consultants, contractor, authorities, vendors and project users come together at the right time.

READY
OPERATIONAL READINESS

Ready means everything is ready.

Operational readiness starts before occupancy. TCPM works with the Owner to identify what must be in place for the space or building to function as intended from its first day of use.

We bring those requirements into the project early enough to plan, assign, coordinate and track them.

BUILDING Required inspections and approvals complete, including fire, life safety and occupancy requirements.
STAFF Trained and knowledgeable on the systems they will operate and maintain.
SYSTEMS Commissioned and operating as intended.
FF&E Delivered, installed, signed off and functional.
THE GOAL READY FOR OPERATIONS
TRAINING Completed in accordance with the Owner’s requirements.
DOCUMENTATION Complete, signed off and transferred to the Owner, including record drawings and O&M manuals.
HANDOVER Keys, access, warranties and required turnover information transferred to the Owner.
CLOSEOUT Deficiencies, permits and outstanding closeout requirements tracked through completion.
FF&E MANAGEMENT

A major project inside the project.

Furniture, fixtures and equipment can have a significant impact on whether a facility is actually ready to operate.

FF&E can involve hundreds or thousands of requirements, purchases, deliveries and installations, often involving different budgets, vendors, users and procurement processes.

TCPM knows what it takes to manage this workstream and keep it connected to design, construction, schedule and operations.

01

REQUIREMENTS

Define what is needed.
02

DESIGN

Make sure it works in the space.
03

PROCUREMENT

Buy it at the right time.
04

DELIVERY

Get it to site when the site is ready.
05

INSTALLATION

Coordinate it with the work.
06

SIGN-OFF

Confirm it is ready for use.
TCPM MANAGES THE CONNECTIONS

Every decision affects what comes next. A late selection can delay procurement. A missed design requirement can prevent installation. A delivery without coordinated access can disrupt construction. TCPM manages FF&E from the initial requirement through installation and sign-off, keeping it connected to the design, schedule, budget and operational needs of the project.

OPEN
THE PUSH TO OCCUPANCY

Everything has to come together.

The final stages are not a sequence of isolated closeout tasks. Multiple workstreams are happening at the same time, and many depend on one another.

MUNICIPAL + AHJ APPROVALS Final inspections · occupancy permits · fire and life safety approvals
COMMISSIONING System testing · issue resolution · verification · final sign-off
FF&E Delivery · installation · coordination · deficiencies · sign-off
TRAINING + HANDOVER Staff training · keys and access · warranties · O&M information
DEFICIENCIES Identify · assign · correct · inspect · close
→
MILESTONE OCCUPANCY
→
THE REAL GOAL READY
FOR USE
TCPM brings these workstreams together, identifies what could delay occupancy or impact the use of the space, and drives outstanding requirements through to completion.
ON SITE THROUGH CLOSEOUT

Boots on the Ground

By the final stages of a project, TCPM knows the project, the history behind it and the people responsible for delivering it. We leverage the relationships built throughout the project to work through issues directly and keep outstanding work moving.

As occupancy approaches, our site presence increases with the demands of the project. That may mean being on site multiple times a week or every day, working alongside the consultants, contractor and Owner to resolve deficiencies, coordinate commissioning and FF&E, support approvals and drive closeout.

There is no substitute for being there and getting it done.
SITE COORDINATION ISSUE RESOLUTION DEFICIENCY FOLLOW-UP OCCUPANCY SUPPORT COMMISSIONING FF&E INSTALLATION
PROJECT CLOSEOUT

Everything Accounted For.

Occupancy does not end TCPM’s role.

We continue working with the Owner, consultants and contractor or Construction Manager to resolve outstanding work, complete project documentation and bring the commercial and contractual side of the project to an orderly conclusion.

01

THE WORK

What still needs to be finished?

Deficiencies, commissioning and outstanding construction work are identified, assigned and tracked through completion.

02

THE HANDOVER

Does the Owner have what they need?

Training, keys and access, warranties, O&M information, FF&E and turnover requirements are coordinated and transferred.

03

THE MONEY + CONTRACTS

Is everything accounted for?

Outstanding changes, invoices, consultant and contractor obligations, statutory requirements and holdbacks are reviewed before payments and contracts are closed.

04

THE RECORD

Can we close the file?

Record drawings, manuals, warranties, approvals and final documentation are collected and organized to leave the Owner with a complete project record.

OUR COMMITMENT

First In.
Last Out.

The final stages of a project demand some of the most active management. Construction is wrapping up while commissioning is underway, deficiencies are being corrected, FF&E is arriving and being installed, staff are being trained, occupancy approvals are being finalized, and the Owner is preparing to take over the space.

TCPM stays fully involved through this transition. We manage the details, keep responsibilities visible, drive outstanding items to completion and support the Owner through occupancy and project closeout.

People may not remember every decision made at the beginning of a project but they will remember how it ended.
THE OUTCOME

A building that is ready.

A team that is prepared.

An Owner that is supported.

SEE OUR WORK

Explore Our Projects.

OUR PROJECTS